Common Questions

/Common Questions
Common Questions 2017-08-10T16:48:56+00:00
Where will you deliver to? 2017-09-27T21:56:14+00:00

We deliver Free of Charge To: Arvada, Berthoud, Boulder, Broomfield, Dacono, Erie, Frederick, Firestone, Ft. Lupton, Henderson, Johnstown, Lafayette, Longmont, Louisville, Lyons , Mead, Niwot, Platteville, Superior, Thornton, Westminster, and Denver.

There is a $20 delivery fee to Golden, Loveland, Littleton, Aurora, Englewood, Lakewood, Lochbuie.
If you are outside of our driving radius, please note that availability is limited and delivery fees will apply. 
Any scheduled pick up after 9pm will incur a $30 late pick up fee.
Are your inflatables safe & clean? 2017-08-10T16:45:55+00:00

Yes! Safety & cleanliness is a priority! For your safety, a trained staff member inspects the bouncers before and after every use. Monthly safety inspections are also conducted. We clean & disinfect our units at each & every delivery. We vacuum, spray and clean using a high quality cleaner/disinfectant.

Can I cancel my reservation? 2017-08-10T16:45:38+00:00
We will allow cancellation of the rental without cost to the renter under the following circumstances:
1. Continuous rain, snow, or winds in excess of 25 mph on the date of the delivery. (At least 2 hours notice required)
2. Snow cover or temperatures below 40 degrees. (At least 2 hours notice required)
There is no cost to reschedule the rental, but rescheduling will be subject to availability.
Sorry – No Refunds will be given once the bouncer has been accepted and set up.*
Our staff reserves the right to refuse delivery due to terrain, conditions, weather, or circumstances beyond our control at no cost to you.
Who sets up the inflatable? 2017-08-10T16:45:17+00:00

A trained staff member will deliver, set up, and then return to take down the inflatable. We just need you to point out the set-up location, review & sign paperwork, and then it’s time for fun!

Can the Inflatable be set up indoors? 2017-08-10T16:45:02+00:00

Yes, our units can be set up inside or outside! Many commercial halls & gymnasiums will do just fine.

Wet / Dry Slide Requirements 2017-08-10T16:44:45+00:00

The wet/dry slides need to be set up on FLAT ground to avoid rubbing against the walls on the slide which can cause injury to the riders. Please check the description and requirements for each unit regarding electrical needs. The renter needs to supply a water hose for the water (Garden hose).

Where can the Inflatable be set up? 2017-08-10T16:43:58+00:00

All of our units can be setup on any level surface, such as grass, concrete, asphalt or dirt. The area should be free of rocks, sticks, pet feces, etc. and any in-ground sprinkler systems should be shut off and not protruding. Allow at least 2 feet on each side of the bouncer for natural shifting. The unit needs to be within 100 feet of an outlet. If you do not have an outlet within 100 feet, we are happy to supply a generator for a $75 fee.

What if it rains during my event? 2017-08-10T16:43:28+00:00

We do not offer full or partial refunds in the event of weather during an event. However, we are empathetic and can offer future discounts to customers who had weather ruin the majority of their event. Please check the weather outlook so you know what to expect the day of your event. Any reservation can be cancelled by 8AM the day of your event at no charge.