Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. A Units  are thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. 

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

All areas should be free of rocks, sticks, pet feces, etc. and any in-ground sprinkler systems should be shut off and not protruding. Allow at least 2 feet on each side of the bouncer for natural shifting. 

All areas must be a flat surface

What if it rains during my event?

We do not offer full or partial refunds in the event of weather during an event. Please check the weather outlook so you know what to expect the day of your event before confirming your delivery. Confirmations will be sent out via email, text, or a phone call a few days before your event from our staff. 

However we know that Colorado weather can turn at any moment. In the event that weather was unexpected and ruins the majority of your even we are empathetic and can offer a future discount.

Colder Temperatures

We can deliver bouncers outdoors in colder temperatures as long as the weather remains above 40 degrees.

In the event that your party day predicts weather below 40 degrees, Front Range Inflatables will cancel your order for the safety of our customers and equipment

 

Wind

Inflatables are not to be used with winds above 15 mph. If heavy winds are in the forecast, Front Range Inflatables will cancel your order for the safety of our customers and equipment. If you experience wind during your event, the inflatable must be turned off until the wind dies down. 

 

If your delivery is indoors, we can still deliver no matter the weather

Yes, we have a minimum order of $100 , if you need ideas to reach that minimum, our concessions, games and more section has some affordable add ons.

Late Pickup Fee:

Summer months June 1st- Aug 31st, any rental with a pickup time of 9PM or later will incur a $50 “late pickup” delivery fee.

Winter months Sept 1st- May 31st, any rental with a pickup time of 8PM or later will incur a $50 “late pickup” delivery fee.

Why do we charge this fee? Safety is just as important for our customers as it is our staff, pickups are more dangerous in the dark and later hours of the day.

 

Same Day Delivery Fee:

If you place an order the same day that you would like it to be delivered we will try our best to fulfil your request. In the event that we are able to do so your delivery will incur a $50 “same day delivery” delivery fee.

 

Out of Area Fee:

If you are out of our delivery range, we may still be able to take your order, if so there will be a $50 delivery fee. 

 

Credit Card Fee:

Credit card fees are charged back to the customer. This is around 4%. You also have the option to pay cash or check.

A trained staff member will deliver, set up, and then return to take down the inflatable. We just need you to point out the set-up location, review & sign paperwork, and then it’s time for fun!

We allow cancellations any day before your delivery date always – no charge.
We will allow cancellation of the rental without cost to the renter under the following circumstances:
1. Continuous rain, snow, or winds in excess of 15 mph on the date of the delivery. (At least 2 hours notice required)
2. Snow cover or temperatures below 40 degrees. (At least 2 hours notice required)
There is no cost to reschedule the rental, but rescheduling will be subject to availability.

Cancellation the day of without weather, we ask you pay the driver fee for your rental.
Sorry – No Refunds will be given once the bouncer has been accepted and set up.*
 
Our staff reserves the right to refuse delivery due to terrain, conditions, weather, or circumstances beyond our control at no cost to you.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.